> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowstep.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your organization: people, roles, and settings

> Add members to your Flowstep organization, change roles, manage guests and pending invites, and rename your organization — all from Settings.

Owners and Admins manage the organization from two pages in Settings: **Organization** (the organization's name) and **People** (your members and guests). Members and Guests don't see these pages.

## Manage people

Go to **Settings → People** to see everyone in your organization. The page is split into two tabs:

* **Members** — Owners, Admins, and Members. Each row shows the person's name and email, their role, and when they were last seen ("Online now" if they're currently active).
* **Guests** — people with view access to individual files. The **Access** column shows how many files each guest can open; click it to see the list.

People who haven't accepted their invitation yet appear at the bottom of the list marked **Pending**.

## Add members

<Steps>
  <Step title="Open the People page">
    Go to **Settings → People** and click **Add members**.
  </Step>

  <Step title="Enter email addresses">
    Type or paste email addresses, separated by commas. Each address becomes a pill, so you can invite several people at once. Invalid addresses are highlighted so you can correct them before sending.
  </Step>

  <Step title="Choose a role">
    Pick **Admin** or **Member** for the people you're inviting. The role applies to everyone in this batch, and you can change individual roles later.
  </Step>

  <Step title="Send the invites">
    Click **Invite**. Each person receives an email invitation — they don't need an existing Flowstep account, since one is created for them automatically.
  </Step>
</Steps>

<Note>
  Each member you invite adds a paid seat to your organization's plan, starting from the moment they're invited. On a paid plan, seats update automatically when the Owner adds people; members added by an Admin may show as **Inactive** until the Owner clicks **Fix**. On the Free plan, invited members join as **Inactive** (read-only) until you upgrade. See [Seats](/seats).
</Note>

Guests can't be invited from this dialog — guest access is granted by [sharing a file](/sharing-designs) with view access.

## Change someone's role

On the **Members** tab, use the dropdown in the **Role** column to switch a person between **Admin** and **Member**. The Owner's role is fixed and can't be changed.

## Remove someone

Open the **⋯** menu on a person's row and choose **Remove from organization**. You'll be asked to confirm: the person immediately loses access to all files in the organization, and you can re-invite them at any time.

Removing a member frees their seat, but your organization keeps (and pays for) that seat until the end of the current billing period — assign it to someone else before then, or it's removed at your next renewal.

For people who haven't accepted their invitation yet, the action is **Cancel invite** instead, which withdraws the invitation immediately. Since a pending member invite already holds a seat, cancelling it frees that seat.

<Note>
  You can't remove yourself or the organization's Owner.
</Note>

## Manage guests

On the **Guests** tab you can review what each guest has access to. On a paid plan, the Owner can promote a guest to a full member with **Upgrade to member** — members can view and edit files within the organization, so upgrading a guest adds a paid seat to your plan. On the Free plan this action is unavailable until you upgrade.

## Fix inactive members

If some members show as **Inactive**, they have read-only access because your organization has more members than paid seats:

* On a **paid plan**, the Owner sees a "Some members aren't active" banner — click **Fix** to sync your seats and restore their edit access.
* On the **Free plan**, upgrade to a paid plan to activate your members.

## Rename your organization

Go to **Settings → Organization** and click **Change** next to the organization name. The name is visible to the other members of your organization.