> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowstep.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Flowstep organizations: teams, roles, and permissions

> Learn how organizations work in Flowstep — what Owners, Admins, Members, and Guests can do, how files are shared across your team, and how to join or switch organizations.

Every Flowstep account belongs to an organization. When you sign up, Flowstep creates one for you automatically — and when you add teammates, they join your organization and can work on its files based on their role.

## How organizations work

Files live inside an organization, not in a personal account. When you create a new file, it's created in the organization you currently have selected, and everyone in that organization can see it according to their role and the file's [sharing settings](/sharing-designs).

If you belong to more than one organization, an organization switcher appears in the header. Switching organizations changes your whole workspace context:

* **All files** and **Created by me** on the Home page show files from the selected organization.
* **Shared with me** shows files shared with you from organizations you're not a member of.

## Roles

Flowstep organizations have four roles:

| Role       | Uses a seat | What they can do                                                                                                          |
| ---------- | ----------- | ------------------------------------------------------------------------------------------------------------------------- |
| **Owner**  | Yes         | Everything Admins can do, plus manage the plan, seats, and billing. The Owner is the person who created the organization. |
| **Admin**  | Yes         | Can view and edit all files within the organization. Can change organization settings and invite new members.             |
| **Member** | Yes         | Can view and edit all files within the organization. Can't change organization settings or invite new members.            |
| **Guest**  | No          | View-only access to designs shared with them. Guests can't edit anything in your organization.                            |

File access is also governed by each file's sharing settings — files set to **Restricted** can only be opened by the people they're shared with. See [Sharing designs](/sharing-designs).

<Note>
  Each organization has exactly one Owner — the person who created it. The Owner role can't be transferred or removed in the app, and only the Owner can manage billing. See [Billing](/billing) for details.
</Note>

## Guests

Guests are people who were given view access to your designs — for example, a stakeholder you invited to review a file. Guest access is view-only: guests can't edit anything in your organization.

* Guests are free: they never use a paid [seat](/seats).
* Someone becomes a guest by accepting a view invitation to one of your files. There's no way to invite a guest directly from organization settings — guest access always starts from sharing a file. See [Sharing designs](/sharing-designs).
* On a paid plan, the Owner can upgrade a guest to a full Member from **Settings → People**. This adds a paid seat to your plan. See [Organization settings](/organization-settings).

## Inactive members

A member needs a paid seat to keep edit access. If your organization has more members than seats — for example, after inviting people on the Free plan — the members without a seat are marked **Inactive** and get read-only access until a seat is available.

On a paid plan, seats usually sync automatically when the Owner adds people. If members show as **Inactive**, the Owner can click **Fix** on the **Settings → People** page to restore their access — or upgrade to a paid plan if your organization is on the Free plan. See [Seats](/seats) for how seats work.

## Joining an organization

You join an organization through an email invitation. Click the link in the invite email and you're added with the role you were invited as — if you don't have a Flowstep account yet, one is created for you automatically, and clicking the invite link signs you in. After joining, the organization appears in your organization switcher.

## Where to go next

<CardGroup cols={2}>
  <Card title="Organization settings" icon="users-gear" href="/organization-settings">
    Add members, change roles, manage guests, and rename your organization.
  </Card>

  <Card title="Seats" icon="chair" href="/seats">
    How per-seat billing works for teams.
  </Card>
</CardGroup>